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Location: Cape Canaveral, FL

Summary: The Department of Interior undertook a large-scale network upgrade to expand its Aruba WiFi offering to include wired switching and enhanced security for the government’s Zero Trust initiative, with redundancy across key sites in Washington DC, Virginia, Colorado, and backup in Idaho, enabling integration across multiple agencies under the department. The project faced challenges due to working with various agencies and vendors, as well as navigating antiquated existing infrastructure, which required careful collaboration and troubleshooting to ensure the new architecture was compatible and enhanced user experience without compromising security. By fostering close relationships with vendors, particularly in Wide Area Networking, and working with the DOI’s internal teams, the project team successfully designed and implemented a comprehensive system including over 2,000 access points, 1,000 switches, security servers, and WiFi controllers across ten sites in three states. The successful rollout, executed with minimal downtime, not only fulfilled the immediate objectives but also simplified future deployments for other agencies with smaller budgets, establishing a scalable and secure network foundation.
Location: Washington, DC

Summary: Argonne National Laboratory undertook a critical upgrade of their wireless infrastructure by replacing existing hardware and upgrading all 400 Access Points with new, WiFi 6e-compatible devices. The project involved upgrading the software to address vulnerabilities and enable advanced features, which required carefully planned after-hours work to minimize downtime. Challenges included ensuring sufficient memory on new hardware for the upgrade, resolving security vulnerabilities, and implementing the upgrade without disrupting ongoing operations. The team worked closely with Argonne’s staff to design a strategic workflow, including pre-scripted procedures, which allowed the upgrade to be completed within eight hours—racking, stacking, connecting, and maintaining network uptime throughout. The successful execution resulted in a seamless transition that allowed the environment to function without issues, enabling users to connect effortlessly the next morning.
Location: Lemont, IL

Summary: The U.S. Department of Housing and Urban Development (HUD) engaged in supporting their O&M BPA Single Family and Multi-Family Housing Contracts through IT modernization and capability delivery. The project aimed to enhance operational support for HUD’s housing programs while managing competing priorities, including supporting both mainframe and non-mainframe environments. Challenges faced included managing resource availability, addressing issues caused by a federal government shutdown, and resolving data inaccuracies in batch processes. The team responded by working extended hours and utilizing critical project management tools to remediate issues swiftly. Through their dedicated efforts and collaborative commitment, the team successfully completed key tasks, ensuring the project progressed on or ahead of schedule, ultimately leading to the renewal of the contract.
Location:Washington, DC

Summary: Amtrak, the national passenger railroad provider, embarked on a project to deploy new mainframe processors and upgrade associated operating systems, including the overhaul of its Messaging Queue (MQ) system and legacy applications. The project faced challenges due to initial leadership resistance to formal project planning, with unrealistic deadlines imposed on the team. To address these issues, the team worked extended hours to remediate problems and reassessed project scope to focus on critical components, applying lessons learned from previous initiatives. With a strong emphasis on effective communication, vendor management, and expectation setting, the team successfully completed tasks on or ahead of schedule. The project culminated in client acceptance and positioning Amtrak for additional support and future enhancements.
Location: Washington, DC

Summary: The U.S. Department of Labor (DOL) undertook a comprehensive modernization effort involving the deployment of Microsoft products, enterprise-wide infrastructure upgrades, wireless hardware implementation, and integration of various software applications from inception to deployment. Key initiatives included upgrading to Windows 7 and Office 2010, enhancing remote and mobile access through a major wireless network deployment, and implementing a Logical Access Control system that enabled users to authenticate via their PIV cards, supporting a broader Identity & Access Management strategy. The project faced challenges such as consolidating data centers by relocating the Washington, D.C. network, security, and storage infrastructure to an outsourced facility, along with difficulties in ensuring Section 508 compliance. The team collaborated closely with Section 508 vendors to address these issues effectively. Ultimately, the infrastructure was successfully migrated, and the project supported the renewal of the contract, securing ongoing support for the department’s modernization efforts.
Location: Washington, DC

Summary: Children’s National Medical Center (CNMC), a leading pediatric healthcare provider in the Mid-Atlantic region, engaged in a comprehensive network upgrade project to support its complex deployment of thirty-four Cisco 65xx Series switches and nearly 1,000 Access Points across its campuses. The main goal was to enhance network performance and coverage while ensuring high-quality service delivery. The project faced challenges in verifying and achieving adequate wireless signal coverage across multiple campuses and addressing unforeseen issues related to designing and configuring an end-to-end QoS architecture. The team responded by successfully redesigning the QoS architecture and employing critical project management tools alongside specialized wireless devices to improve performance. Attention to detail and a focus on implementing a robust QoS strategy resulted in the creation of CNMC’s three-tier network topology, ultimately ensuring a reliable, high-performance network infrastructure that met the hospital’s demanding requirements.
Location: Washington, DC
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